In recent years, the refurbished electronics market has gained significant traction as consumers look for more affordable yet reliable options for tech gadgets. While concerns may persist, diligent research and consideration of customer feedback can help consumers make informed decisions when navigating the world of refurbished electronics. In conclusion, Back Market appears to be a legitimate and trustworthy platform for purchasing refurbished electronics.
Refurbishment Process & Certified Sellers
In its privacy policy, Back Market says it has “reasonable technical and organizational measures” in place to protect your personal data. When you trade in a device with Back Market, refurbishers automatically delete all personal data, and you can erase it beforehand for extra security. The warranty excludes damage from accidents, misuse, unauthorized repairs, or liquid damage, and only applies within the 48 contiguous U.S. states. Back Market requires all sellers to provide a 12-month limited warranty covering defects in materials and workmanship under normal use, with remedies limited to repair, replacement, or refund. After 30 days, a 1-year warranty covers hardware defects (not normal wear, liquid damage, or unauthorized repairs), and returns must include all accessories and a factory reset with personal data removed. As per Back Market’s returns and refunds policy, you can return items you bought on the platform within 30 days for free if they’re defective, incorrect, missing accessories, or even if you just change your mind.
Reliable And Good Quality
Plus, they offer refurbished products at a discount. Their products are certified, with warranties and refunds. Back Market offers a selection of payment options for customers who want to buy pre-owned electronics. Their products are certified by their respective companies.
Moreover, Back Market often features high-resolution images of products, showcasing their appearance and highlighting any cosmetic imperfections or signs of wear. To uphold these principles, Back Market implements a multifaceted approach encompassing product transparency, seller accountability, and customer empowerment. In essence, by addressing concerns related to quality assurance, seller reliability, and overall legitimacy, Back Market endeavors to dispel skepticism and instill confidence in its platform. By fostering a culture of transparency and accountability, Back Market demonstrates its commitment to earning and maintaining the trust of its customers. Furthermore, Back Market actively solicits feedback from customers and encourages open communication to address any concerns or issues promptly.
On top of that, customer support and payment protection measures are in place to ensure customer satisfaction. Plus, services like repair and installation are also available. Back Market is a legitimate online marketplace.
Latest Reviews
While substantial discounts on the marketplace may be appealing, is shopping there really worth it? Buying refurbished items can be an excellent way to save money, and Back Market is one of the best places that offer affordable refurbished items. Are you considering buying from Back Market, but aren't sure if it's safe?
Customers can be sure they’re getting authentic products. All products are checked, cleaned and tested by experts so buyers can shop with confidence. Back Market is an online destination for pre-owned, tested and certified electronics. ” We detail our own experiences with the service, and review its competitors. On that phone call Narly said she would have the phone purchase refunded to us.
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- Back Market's business model is based on the assumption that there is a large market for refurbished devices.
- One of the indicators of a legitimate refurbished electronics platform is its warranty and return policies.
- Just opened my cell phone and it arrived damaged i was offered 20$ to keep it!!!!
- Browse the marketplace by categories or searching with a keyword.2.
- This transparency helps shoppers trust the products they buy from Back Market.
Some even find rare devices for a fraction of the price when buying new! Evaluating Back Market involves taking a look at customer reviews. All devices are tested and renewed by professional technicians. Every product comes with a one-year warranty and return policy.
IPhone 14 Vs IPhone 14 Plus: All The Differences
I was recommended Backmarket by a young person who had done a lot of research into the best place to buy a second hand phone as buying a new one is very pricey. But the black market customer service team were amazing in helping me get it sorted. I chose the ‘excellent condition’ option, ordered the phone on a Sunday and it arrived lunchtime on Tuesday. After being badly let down by another company, I must admit I was rather reluctant to order another refurbished iPhone from someone else.
- This competition and efficient business model allow the Back Market to make tech more affordable for everyone.
- It felt like a Frankenstein assembly of low-quality parts.
- Back Market is a French online marketplace that sells refurbished devices for reasonable prices.
- By partnering with reputable refurbishers and enforcing stringent standards, Back Market instills confidence in the reliability and credibility of its sellers.
- I did not see any discoloration and I used a magnifying glass to search the phone for such evidence.
She projected the display onto our TV and every feature of phone worked except the phones touchscreen. Since my wife is intelligent she bought an adapter and plugged it into the phone. The seal was damaged and the phone was not snapped together properly. We knew we were scammed and after a few weeks my wife noticed the back falling off the phone. That was there way of exiting the warranty responsibility and not allowing me to have a third party repair shop evaluate the damage.
I purchased two refurbished laptops (plus a speaker and an iPhone trade-in), and the entire process went smoothly. I had previously purchased a refurbished iPhone through eBay back in 2018. As skeptical as I was buying a used phone from a site I've never heard of, I'm glad I did. I have purchased 2 items in "Good" condition from Back Market so far. Reviewers overwhelmingly had a great experience with this company. They seem to have weirdly low prices compared to other popular places to buy refurbished phones.
The device came in great condition. Got exactly what I wanted, even though it is no longer available new, and I got it in perfect condition. I was burned by a company on another site, so I decided to try Back Market. The phone was exactly as described, it arrived on time, and setup was smooth and easy. I thought the phone could have been packaged better for protecti… It looked and behaved like a new phone!
BackMarket Promo Code…
Empowering customers to make informed decisions is a core tenet of Back Market’s approach to transparency and trustworthiness. By holding refurbishers accountable to these standards, Back Market ensures consistency and reliability across its marketplace. Certified refurbishers are required to uphold high standards of quality and professionalism, adhering to Back Market’s code of conduct and ethical guidelines. Before partnering with refurbishers, Back Market conducts rigorous vetting processes to evaluate their expertise, integrity, and adherence to quality standards. Central to Back Market’s commitment to trustworthiness is the accountability of its certified refurbishers and sellers.
How Can I Get Repairs Done On My Back Market Product?
This is a brilliant company & this is where I will get my phones from in the future. Great company, exactly what I wanted at a good price, excellent delivery, my Son loves his new phone. Great experience and a great new second hand phone which works fab. I was very pleased with my experience with Back Market they did everything they said they would and kept me updated at each step I would highly recommend this company Awesome professional company – I bought a phone which arrived carefully packaged almost immediately and it was so easy to trade in my old phone. I did two purchases with them, everything went just fine, fast shipping, the product was exactly how I expected to be.
They sent a image of a phone with blank screen. They did no scientific or electronics test of motherboard but decided that the appearance was saltwater damage. They sent pictures of a phone with discoloration on metallic surfaces and said it was our phone. Of course we never had phone around saltwater, so I felt the Tech Gallery had made up the damage report. Conveniently that type of damage eliminates the warranty. Tech Gallery statement was a total fabrication stating we had exposed phone to saltwater completely damaging the motherboard.
Advantages Of Buying From Back Market
BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. We use dedicated people and clever technology to safeguard our platform. Labeled Verified, they’re about genuine experiences.Learn more about other kinds of reviews. Good product, good delivery, good service. I'll be buying all my electronics from back market from now on!
You may be sure that your Back Market certified renewed product will continue to function flawlessly for years to come. These are gadgets that have been examined, reconditioned, and cleaned by the original manufacturer or a certified third party. Reconditioned or updated older items that appear and perform just as well as new are simply referred to as refurbished goods. I ordered two phones (both the same but from different refurbishers).
